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Please check the frequently asked questions below.
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F.A.Qs
Frequently asked questions
We’re here to help! Below you'll find answers to some of the most common questions our customers ask.
How long does delivery take?
Orders within London are usually delivered within 1–2 working days.
For other UK areas, delivery may take 2–4 working days depending on location.
Do you offer same-day delivery?
We currently offer same-day delivery for select areas in London. Please contact us to confirm availability.
Can I track my order?
Yes! Once your order is dispatched, you’ll receive tracking details by email or SMS.
Are your products halal-certified?
Yes. All meat and food items at Sina Food London are 100% halal.
Do you sell Iranian and Middle Eastern brands?
Absolutely! We specialize in Persian and Middle Eastern groceries including brands like Golestan, Shirin, Zamzam, and more.
What if a product is out of stock?
If an item is unavailable, we’ll contact you with replacement suggestions or offer a refund — your choice.
Can I return food items?
Perishable items cannot be returned. However, if something is damaged or incorrect, contact us within 24 hours and we’ll sort it out.
How long does it take to get a refund?
Once approved, refunds are issued within 3–5 working days.
Do you supply shops or restaurants?
Yes! We offer wholesale pricing and reliable delivery for businesses across the UK.
Get in touch with us to set up your trade account.
Is there a minimum order for wholesale?
Yes, please contact us for details on minimum order values and delivery terms.
Ask Us ...
Have questions ?
Do you supply shops or restaurants?
Yes! We offer wholesale pricing and reliable delivery for businesses across the UK.
Get in touch with us to set up your trade account.
Is there a minimum order for wholesale?
Yes, please contact us for details on minimum order values and delivery terms.